Terms of Service

1. Eligibility and accounts

You must be at least 13 years old to create an account. If you are under the age of majority in your jurisdiction, you may use the Service only with the consent of a parent or legal guardian. You are responsible for keeping your account credentials confidential and for all activity on your account. Notify the Operator promptly if you believe your account has been compromised.

You agree to provide accurate, current, and complete information during registration and to keep your account information up–to–date. The Operator may suspend or terminate accounts that contain false information or that are used in violation of these Terms.

2. Course access and enrollment

The Service grants you a limited, non–exclusive, non–transferable, revocable license to access and use the courses, lessons, exams, materials, and other content (the “Course Content”) for which you have been enrolled, for your own personal or internal–business educational use.

Course access is tied to your account and to the enrollment period defined by the Operator (or by the third–party provisioner, where applicable). The Operator may extend, shorten, archive, or revoke access in accordance with its enrollment policy or in response to a violation of these Terms.

3. Acceptable use

You agree not to:

• Reproduce, redistribute, sell, sublicense, or publicly display the Course Content outside the Service.
• Reverse engineer, scrape, or build derivative training products from the Service or its content.
• Share your account credentials, allow others to use your account, or use another user's account.
• Interfere with the operation of the Service (denial-of-service, malware, automated access without permission, exploitation of bugs).
• Upload, post, or transmit content that is unlawful, infringing, defamatory, harassing, hateful, or that contains malware.
• Use the Service to harass, threaten, or harm any other user.
• Misrepresent your identity, affiliation, or qualifications.
• Use the Service in violation of any applicable export-control, sanctions, or privacy laws.

The Operator may remove content and suspend or terminate accounts for violations, with or without notice depending on severity.

4. User-generated content

The Service lets you submit content, assignment responses, exam answers, forum posts, messages, profile information, and other submissions (collectively, “User Content”). You retain ownership of your User Content, but you grant the Operator a worldwide, non–exclusive, royalty–free license to host, store, display, transmit, and distribute that content solely as necessary to operate the Service (for example: showing your assignment to your instructor, your forum post to your cohort, or your grade to you).

You represent that you have the rights necessary to grant this license and that your User Content does not infringe third– party rights. The Operator may remove User Content that violates these Terms or applicable law.

5. Intellectual property

All Course Content, course structure, software, trademarks, logos, and other intellectual property in the Service are owned by the Operator or its licensors and are protected by copyright and other laws. Nothing in these Terms transfers ownership of the Service or the Course Content to you.

If you believe content on the Service infringes your copyright, send a written notice that complies with the Digital Millennium Copyright Act (17 U.S.C. § 512) to the Operator's designated agent at the contact address in the footer.

6. Fees, payment, and refunds

Where the Service is sold for a fee, payment is processed by the Operator’s payment provider or by an upstream invoicing system (such as the Operator's registration platform). Course pricing, refund policies, late–enrollment terms, and credit policies are determined by the Operator and apply at the time of purchase. Refunds, when offered, are governed by the Operator's posted refund policy at the time of purchase or, where none is posted, by the terms of the upstream invoice.

Taxes are your responsibility unless explicitly included in the quoted price.

7. Certificates and credentials

Where the Service issues a certificate of completion, the certificate reflects only that the named user satisfied the completion criteria configured by the Operator for the named course at the time of issuance. Certificates are not academic degrees, professional licenses, or accreditations unless explicitly stated. The Operator may revoke a certificate issued in error or in violation of these Terms.

8. Privacy

The Operator's Privacy Policy describes how we collect, use, and protect your information. By using the Service you consent to the collection and use of information as described in the Privacy Policy.

9. Third-party services

The Service uses third–party providers to deliver functionality, including (without limitation): web hosting, databases, transactional email, identity providers, analytics, file storage, and video streaming. The Service may link to or embed third–party content; the Operator is not responsible for the content, accuracy, or practices of those third parties. Your use of a linked third–party service is governed by that service's own terms.

10. Termination

You may stop using the Service at any time. The Operator may suspend or terminate your access at any time for breach of these Terms, prolonged inactivity, legal or compliance reasons, or discontinuation of the Service. On termination, your license to access the Service ends, but provisions that by their nature should survive (intellectual property, disclaimers, limitations of liability, indemnity, dispute resolution) survive.

11. Disclaimers

THE SERVICE AND THE COURSE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON–INFRINGEMENT. THE OPERATOR DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR–FREE, OR THAT DEFECTS WILL BE CORRECTED.

Educational content is provided for informational purposes only. It is not legal, medical, financial, or other professional advice, and completion of any course is not a guarantee of employment, certification, or professional qualification unless explicitly stated.

12. Artificial intelligence features

The Service includes artificial-intelligence features (the “AI Features”): “AI Coach,” which generates automated feedback on your open-ended responses, and “AI Chat,” an in-course assistant. The AI Features use third–party AI models to generate responses from your inputs and the relevant course context.

AI responses may be inaccurate, incomplete, or outdated. You must independently verify any AI output before relying on it. The AI Features are educational support only and are NOT professional, legal, financial, medical, or other expert advice, and they are not authoritative over official course or exam materials.

Your AI interactions (your questions and the AI's responses) are stored and may be reviewed by staff for quality, safety, content improvement, and academic–integrity purposes. AI Coach feedback is additionally reviewed by your instructor.

To generate a response, the Service processes the text you submit plus relevant course content and limited account and progress context, and transmits it to our AI provider solely to produce that response. Do not submit sensitive personal information to the AI Features.

You can turn off AI Chat for your account in your profile settings or by messaging staff. Disabling AI Chat does not delete conversations that have already been stored.

The AI Features are provided “as is” without warranty of accuracy. To the fullest extent permitted by law, the Operator disclaims liability for any loss arising from reliance on AI output, subject to the Limitation of Liability section below.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE OPERATOR AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOOD–WILL, OR OTHER INTANGIBLE LOSSES.

THE OPERATOR'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SPECIFIC COURSE OR ENROLLMENT GIVING RISE TO THE CLAIM IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $100.

14. Indemnification

You agree to indemnify, defend, and hold harmless the Operator and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your User Content, your use or misuse of the Service, or your violation of these Terms or applicable law.

15. Governing law

These Terms, and any dispute or claim (whether in contract, tort, statute, or otherwise) arising out of or in connection with these Terms, the Service, or the relationship between you and the Operator, are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict-of-laws principles.

16. Agreement to arbitrate; class-action waiver

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and your right to participate in a class action.

(a) Notice and informal resolution.Before commencing arbitration, the claimant must send written notice of the Dispute to the other party. Notice to the Operator must go to the contact address in the footer and must include the claimant's name, account email, a description of the Dispute, and the relief sought. The parties will attempt in good faith to resolve the Dispute informally for thirty (30) days after the notice is received. Arbitration may not be commenced until that 30-day period has expired, and any applicable statute of limitations is tolled during this period.

(b) Arbitration; delegation.Except as expressly set out in subsection (e), and after the notice-and-cure period in subsection (a), you and the Operator agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or the relationship between you and the Operator (each, a “Dispute”) will be resolved exclusively by final and binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect (or, where the Dispute is between commercial entities, the AAA Commercial Arbitration Rules then in effect). The arbitration will be conducted by a single arbitrator in New York County, New York, in the English language. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section 16. The arbitrator, and not any federal, state, or local court, has exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this Section 16, including any claim that all or part of it is void or voidable.

(c) Class-action waiver.You and the Operator agree that Disputes will be brought only on an individual basis, and not on a class, collective, consolidated, mass, or representative basis. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding. If a court decides that applicable law precludes enforcement of any portion of this subsection (c) as to a particular claim or remedy, then that claim or remedy (and only that claim or remedy) will be severed and brought in a court of competent jurisdiction in New York County, New York, while all other Disputes proceed in arbitration.

(d) Coordinated filings; batching.If twenty-five (25) or more Disputes are filed against the Operator that (i) are represented by the same or coordinated counsel and (ii) raise substantially similar legal or factual issues (“Coordinated Disputes”), the parties agree that AAA will administer them in sequential bellwether stages of up to fifty (50) Disputes per stage. Counsel will mutually select an equal number of Disputes for each bellwether stage; the remaining Coordinated Disputes are tolled and not filed with AAA until the bellwether stage closes. After each bellwether stage, the parties will engage a mutually agreed mediator to attempt to resolve the remaining Coordinated Disputes; if mediation does not resolve them, the next bellwether stage proceeds. Filing fees and case-management fees attributable to tolled Disputes are deferred until those Disputes are actually filed in a bellwether stage. This subsection is intended to ensure orderly, individualized resolution of high-volume similar claims; nothing in it is a waiver of the right to arbitrate.

(e) Carve-outs.Either party may (i) bring an individual action in small-claims court for any Dispute within that court's jurisdiction, so long as the matter remains an individual action in that court; or (ii) seek emergency, injunctive, or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of that party's intellectual-property or confidential-information rights. Seeking such relief does not waive the arbitration agreement.

(f) 30-day opt-out. You may opt out of the arbitration agreement in this Section 16 by sending written notice to the Operator at the contact information in the footer within 30 days after you first accept these Terms. The notice must include your name, the email associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, Section 15 (Governing law) still applies and Disputes will be resolved exclusively in the state or federal courts located in New York County, New York, and you and the Operator each consent to the personal jurisdiction of those courts.

(g) Time bar. Any Dispute must be filed within one (1) year after the date on which the claim first accrued. Otherwise the Dispute is permanently barred. This subsection does not apply where a longer period is required by applicable law that cannot be waived by contract.

(h) Severability. If any portion of this Section 16 (other than subsection (c), which is governed by its own severability clause above) is held unenforceable, the remaining portions remain in full force and effect.

17. Changes to these Terms

The Operator may revise these Terms from time to time. Material changes will be notified by posting the updated Terms on this page and updating the effective date above; where required by law, additional notice (such as email) will be provided. Your continued use of the Service after the effective date of a change constitutes acceptance of the revised Terms. If you do not agree to a revision, you must stop using the Service before the revision takes effect.

18. Contact

For questions about these Terms, contact the Operator using the contact details displayed in the footer of the page you are currently viewing. For DMCA notices, see Section 5.